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Surface Shop Natural Stone Veneer Manufacturer
Surface Shop Natural Stone Veneer Manufacturer

Installation Resources

In this section, you’ll find product information, specification support material, install tips and guides, and high-resolution textures to facilitate the stone specification and installation process. Our commitment is to help demystify the world of Natural Stone, making it more accessible to us all. If you need technical information, pricing or testing for a specific project, speak to a Surface Shop Pro for more details.

Product Brochures

Linear Catalog
LINEAR Catalog
Terraform Catalog
TERRAFORM™ Catalog
Ashlar Catalog
ASHLAR Catalog
Dry Stack Catalog
DRY STACK Catalog
Stone Panel Catalog
STONE PANELS Catalog

Substrate Details

Surface Shop Cross Section Exterior Stud Scatch Lathe Stone Application
Exterior
Frame Construction
Lathe & Scratch Coat
Surface Shop Cross Section Exterior Stud Cement Board Stone Application
Exterior
Frame Construction
Cement Board
Surface Shop Cross Section Exterior Concrete Stone Application
Exterior
Masonry Construction
Block, Brick, Cast Concrete
Surface Shop Cross Section Interior Cement Board Stone Application
Interior
Frame Construction
Cement Board
Surface Shop Cross Section Exterior Steel Stone Application
Exterior
Metal Frame Construction
Steel Substrate #1
Surface Shop Cross Section Exterior Steel 2 Stone Application
Exterior
Metal Frame Construction
Steel Substrate #2

Installation Guides

Surface Shop STRATA Installation Guide
PLANC™ / STRATA™
Install Guide
TERRAFORM Installation Guide
TERRAFORM™
Install Guide
Dry Stack Ledgestone Install Guide
DRY STACK Ledgestone
Install Guide
Natural Stone Rock Panel Installation Guide
STONE PANELS
Install Guide
Ashlar Installation Guide
ASHLAR
Install Guide

Maintenance Guides

Surface Shop Stone Veneer Maintenance Guide
Long & Short Term Maintenance Guidelines

Laticrete System Warranties

Laticrete System Warranty 15
Laticrete 15 Year
Wood Frame Construction
Laticrete System Warranty
Laticrete 25 Year
CMU Construction

Recommended Mortars

Laticrete 254
Laticrete 254
Polymer Modified Thinset
Laticrete Masonry Veneer Mortar
Laticrete MVIS
Masonry Veneer Mortar
Mapei Thinset
Mapei Ultraflex LHT
Polymer Modified Thinset
Custom Versabond Thinset
Custom Versabond
Polymer Modified Thinset
Laticrete Pointing Mortar
Laticrete MVIS
Pointing Mortar

Anti-fracture Waterproofing Membranes

Laticrete Hydroban
Laticrete 254
Polymer Modified Thinset
MVIS Air and Water Barrier
Laticrete MVIS
Masonry Veneer Mortar
Mapei Aquadefense
Laticrete MVIS
Masonry Veneer Mortar

Recommended Sealers

miracle 511 porous plus
Miracle 511 Porous Plus
Solvent Based
aquamix sealers choice gold
Aquamix Sealers Choice
Water Based
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Stone Panel & Linear Veneer Installations

One of the benefits of working with our Linear Stone Veneers or Stacked Stone Panels, is that the installation process is dead simple and straight forward. This work can often be performed by a tile setter or even a home handyman. For the very best results, we always recommend hiring experienced professionals.

Thin Stone Masonry Veneer Installation

If you’re installing one of our masonry veneer products, such as our Ashlar, Dry Stack, or Terraform collections, an experienced stone mason will easily offer the best results. True masonry work is an art form and results will vary. This makes every installation unique. Mockups are always recommended before full installation.  

Key Principals of Working with Natural Stone

Material Considerations

Natural stone wears the markings of thousands of years of formation, through extreme weather and climate conditions with sands, oxides and minerals from the earth and the sea.

Materials vary in appearance from original sample and from piece to piece upon installation. As with any natural material, no two pieces of natural stone will be exactly alike. Colour, as well as percentage, size and shape of markings, will vary.

Variation is not a material flaw. It’s not that we accept imperfections, the imperfection is the point. Our goal is to minimize surprises and help set realistic expectations with specifiers, contractors and end users.

Prior to ordering, ensure that consideration has been made to understand what variation you might expect when this material is delivered and installed. We suggest blending tiles from all pallets delivered whilst laying.

Attention to Detail on Corners is Key

Corners are the one location on any stone job where a trained eye and even an untrained eye can tell when something is amiss. Whether you’re installing a modular unit, such as our Linear and Stone Panel Collections, or a true masonry veneer, such as our Ashlar or Terraform, having a good plan for your corners is key. 

That’s why many of our products come with prefabricated corner units and, for the very few veneers where a prefabricated corner unit simply isn’t possible, we’ve worked tirelessly to come up with tried and true solutions to ensure you get a great corner detail every time.

Commonly Asked Questions about Installing Stone Veneer

Stone Panels are made from natural stone, but composed in 6" Tall x 24" Long Unit sizes meant for quick and easy installations, whereas real thin stone masonry comes in various loose shapes and sizes and is installed by a mason.

 

This installation benefit of Stone Panels is one the primary reasons our clients choose these products, making them very popular for fireplaces in particular.

 

However, the classic look and feel of true mason-laid thin stone veneer cannot be overlooked, and is often chosen by elite designers, architects, and builders as a style of choice for building stone.

Stone Veneer Wall Panel Products are made from cut pieces of natural stone that have been fit and glued together into a highly calibrated panel that is designed to be easy to install. 

 

Loose stone comes in a variety of shapes and sizes and has a similar installation process to a panel system product, but the installation is more adaptive to making the loose pieces fit together.

All appropriate substrates for stone veneer share two common characteristics: (1) They are cementitious and as such have sufficient strength and durability to hold natural stone; and (2) They are structurally sound, meaning they are either mechanically fastened to load bearing walls or they themselves are load bearing walls.

Acceptable substrates for natural stone veneer include:

  1. Mechanically Fastened Cement Board
  2. CMU Block
  3. Cast in Place Concrete
  4. Brick

Choosing the correct adhesive for installing stone veneer can help you avoid costly mistakes down the road. 

Surface Shop recommends polymer fortified thinset mortars for installing all natural stone products on vertical surfaces.

For a list of recommended adhesives, please view our downloadable resource library, section Recommended Mortars.

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